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  1. Ai Fitness
  2. Member Service

Member Service

Our member service offers you comprehensive support and assistance.

  • Are there courses on public holidays?
  • Are the studios open on public holidays?
  • Why was too much money deducted from my account?
  • Is there child care?
  • Where can I find a price overview?
  • Where can I find the service email?
  • When do courses take place?
  • Is the sauna open daily for both women and men?
  • Can I offset my bonus credit against the contribution?
  • Why does the app always crash when I go to my personal training plan?
  • Can I defer a payment to the next month?
  • I can't register in the member portal
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